If you’re facing issues with your student loans or need assistance with the federal aid programs, contacting Federal Student Aid (FAFSA) customer service is needed.
From loan repayment options or seeking advice on loan forgiveness programs, getting in touch with the right department can make things a lot easier.
FAFSA Phone Number
Federal Student Aid offers various phone numbers and email contacts tailored to different needs. Here’s a rundown of the most important ones:
Toll-Free Number:
- For general inquiries and information centre assistance, dial (800) 433-3243.
Customer Service:
- Need personalized assistance? Call (855) 279-6207 for customer service support.
Borrower Defense Customer Support:
- If you have questions or issues related to borrower defence, reach out to (800) 621-3115.
Default Resolution Group:
- Facing defaulted loan problems or garnishment issues? Contact (877) 825-9923.
Default Resolution Group | TTY:
- Individuals with hearing or speech impairments can use the TTY service provided by the Default Resolution Group.
Federal Student Aid Email:
- Prefer written communication? You can email Federal Student Aid regarding customer service or borrower defence loan discharge queries. Here is their email, [email protected]
How to Contact
With multiple phone numbers and email options, it’s important to know which one suits your needs. The most popular number, (800) 433-3243, directs you to the Information Center, where you can get your queries resolved efficiently.
Federal Student Aid operates during specific business hours, so it’s crucial to plan your calls accordingly. While exact timings may vary, you can typically expect assistance during standard business hours.
Alternative Contact Methods
If you prefer non-verbal communication or need to access resources independently, Federal Student Aid provides alternative contact methods:
Live Chat:
- Unfortunately, Federal Student Aid does not offer live chat support. However, you can explore other avenues for assistance.
Website and Help Center:
- Visit the Federal Student Aid website or help centre for comprehensive resources, FAQs, and guidance on various topics.
Corporate Office Address:
- If you prefer traditional mail or need to escalate an issue, you can reach out to the corporate office at the provided address.
Are you still having issues contacting FAFSA? Here are resources you can review
FAFSA phone number To talk to a person
FAFSA phone number for Office hours
FAFSA phone number to call for Overpayment