Changing Your Phone Number On SASSA SRD Grant

The South African Social Security Agency (SASSA) provides financial assistance to over 18 million individuals through various grants, including the Social Relief of Distress (SRD) grant.

Change SASSA phone number

If you’re a recipient of the SRD grant and have lost your phone or switched numbers, you’ll need to update your contact details with SASSA to ensure uninterrupted communication and payment.

In this editorial, we’ll walk you through the simple process of changing your phone number for your SRD grant.

Why Change Your Phone Number?

You may need to update your phone number if you’ve switched mobile network providers, lost or damaged your SIM card, had your phone stolen, or applied for the grant using someone else’s phone number.

Updating your contact details is crucial to maintain communication with SASSA and receive your grant payment.

How to Change Your Phone Number

Visit the SASSA SRD grant contact details page and enter your ID number and Application ID (if you have it). If you’ve misplaced your Application ID, don’t worry – we’ll cover how to retrieve it later. Click “Submit” and enter your email address and new phone number.

Select the reason for changing your phone number and enter the OTP sent to your new number. That’s it! Your contact details have been updated.

How to change your SRD phone number without an application ID?

Your Application ID is a unique six-digit number assigned to your SRD grant application. If you’ve lost it, visit the SASSA SRD grant status check page, enter your ID number and old phone number, and your Application ID will appear.

Updating Contact Details via Call Centre

You can also update your contact details by calling the SASSA call centre on 0800 60 10 11. However, be prepared for long waiting times. Remember, you can only submit one request to update your contact details in a 24-hour period.