Where is the SASSA Head Office?

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SASSA plays a significant part in the lives of many South Africans by distributing social grants that provide financial support to low-income individuals, families, and children.

If you need to contact SASSA for any reason, knowing where their head office is located can be helpful.

SASSA Head Office Location and Contact Details

The SASSA head office is situated in Pretoria, the administrative capital of South Africa.

Here’s a breakdown of the address and contact information:

  1. Physical Address: 501 Pretorius St, Arcadia, Pretoria, 0007, South Africa
  2. Postal Address: Private Bag X55662, Arcadia, Pretoria, 0083
  3. Phone Numbers:
    • General Inquiries: +27 12 400 2000
    • National Toll-Free Number: 0800 60 10 11
  4. Fax: 012 400 2257

You need to remember that while the head office provides general oversight, most SASSA services are delivered through regional offices located throughout South Africa. 

Can I visit the SASSA head office in person to apply for a grant?

In most cases, it’s not necessary to visit the SASSA head office in person to apply for a grant.

SASSA applications are handled through regional offices or online platforms.

You can find contact details for your nearest regional office on the SASSA website.

However, if your enquiry is complex or requires additional documentation, contacting the head office might be necessary.

It’s advisable to call the national toll-free number (0800 60 10 11) before making a trip to the head office to confirm if an in-person visit is required.

What are the SASSA head office operating hours?

The SASSA head office operates on every weekday from 7AM to 5PM. On weekends and public holidays, the office remains closed.

It’s best to call the national toll-free number (0800 60 10 11) to get the most up-to-date information on their operating hours.

How can I contact SASSA online?

There are several ways to contact SASSA online. The main ones include:

  1. SASSA Website: The SASSA website offers a contact form you can use to submit enquiries.
  2. SASSA Services Portal: The SASSA Services Portal allows you to track your grant application status, update your details, and submit enquiries.
  3. Social Media: SASSA has a presence on social media platforms like Twitter (@SASSAgovZA) and Facebook (@South African Social Security Agency). You can send them a direct message with your enquiry.

What if I need to report suspected fraud or corruption related to SASSA grants?

If you suspect fraudulent activity concerning SASSA grants, you can report it by calling the SASSA grants and fraud hotline: 0800 60 10 11.

You can also report it online through the SASSA website or the SASSA Services Portal.

A full list of SASSA regional offices, including their contact details and physical addresses, can be found on the SASSA website.

What documents do I need to apply for a SASSA grant?

The documents required to apply for a SASSA grant will vary depending on the specific grant you’re applying for.

It’s recommended to visit the SASSA website and go to the specific grant program you’re interested in.

There, you’ll find a detailed list of required documents.