How to get a SASSA voucher?

The South African Social Security Agency (SASSA) offers various grant programs to eligible citizens.

While some grants are paid directly into your bank account, others might use a voucher system for collecting food parcels or specific goods. 

What are the SASSA Vouchers?

SASSA vouchers are not a universal benefit offered across all grant programs.

They are used for specific grants, such as the Food Parcel program, targeted at assisting low-income households with essential groceries.

It’s important to differentiate between SASSA vouchers and SASSA cards used for cash withdrawals at ATMs or participating retailers.

Who Qualifies for a SASSA Voucher?

Eligibility for SASSA grants, and consequently vouchers, depends on various factors like age, income, and disability.

These are the main categories of grants offered by SASSA:

1. Social Grants: These are for vulnerable groups like older persons, children, and people with disabilities.
2. Disability Grants: For individuals with permanent disabilities.
3. Foster Care Grants: For caregivers of children in foster care.
4. War Veterans Grants: For veterans of the South African National Defence Force.
5. Special Relief of Distress (SRD) Grant: A temporary grant for unemployed individuals.

How to Apply for a SASSA Voucher

Currently, SASSA does not offer online applications for food vouchers or any other voucher programs.

If a voucher program is in place for your grant, you will need to follow these steps:

1. Visit Your Nearest SASSA Local Office: Locate your nearest SASSA office using the branch finder tool on the SASSA website.
   
2. Inquire About Vouchers: Speak to a SASSA representative and inquire about the specific voucher program associated with your grant. They will advise you on the application process and eligibility requirements.
   
3. Complete the Application Form: If you are deemed eligible, you will be provided with an application form to complete. Ensure you fill out the form accurately and attach all required documentation.
   
4. Submit Your Application: Submit your completed application form along with the requested documents to the SASSA representative.
   
5. Wait for Notification: You will be notified of the application outcome via SMS or post. The notification will inform you if you have been approved for the voucher program.

What documents do I need to apply for a SASSA voucher?

The required documents may vary depending on the specific voucher program.

However, common documents you might need include:

1. Your South African ID book
2. Proof of income (if applicable)
3. Proof of residence
4. SASSA award letter (if available)

How long does it take to receive a SASSA voucher after applying?

Processing times can vary, but it takes several weeks to receive a decision on your application.

Once approved, you will receive further instructions on how to collect your voucher.

Where can I use a SASSA voucher?

The authorized outlets for using your SASSA voucher will depend on the specific program.

This information will be provided to you upon approval.

It’s important to only use your voucher at designated retailers or for the intended purpose.

What happens if I lose my SASSA voucher?

Report a lost voucher immediately to your nearest SASSA local office.

They may be able to issue a replacement voucher depending on the specific program guidelines.

Can I apply for a SASSA voucher online?

Currently, SASSA does not offer online applications for vouchers.

You must visit your nearest SASSA local office to inquire and apply.

How do I check the status of my SASSA voucher application?

You can check the status of your SASSA grant application, but not specifically for vouchers, by contacting the SASSA National Call Centre at 0800 60 10 11 or visiting a SASSA local office.