How do I know if my R350 is approved?

SASSA offers the Social Relief of Distress (SRD) grant of R350 to eligible South Africans experiencing financial hardship.

Applying for the grant is a straightforward process, but the wait for a decision can be hard.

This guide will explain the various methods available to check your R350 application status and keep you informed about the approval process.

How Long Does It Take for SASSA to Approve My R350 Application?

The processing times for SASSA R350 applications can vary depending on several factors, including the volume of applications received and the complexity of individual circumstances.

Generally, you can expect a response within 2-3 weeks of submitting your application.

However, it’s advisable to check the status periodically for updates.

The SASSA Application Process

Once you’ve submitted your SASSA application, it undergoes a series of checks to verify your eligibility.

This includes confirming your identity, income status, and bank details (if applicable).

The processing time can vary depending on the number of applications received by SASSA.

How to Check Your R350 Application Status

There are several convenient ways to check your R350 application status:

  1. Online Status Check: The SASSA website offers a dedicated application status check page. Simply enter your South African ID number and the phone number you used during the application process. Click “Submit” to view your current application status, which might be “Pending,” “Approved,” or “Rejected.”
  2. WhatsApp Status Check: SASSA has a user-friendly WhatsApp service for application status checks. Save the number 082 046 8553 to your contacts and send a message with your ID number, surname, and name. You’ll receive a reply with your application status update.
  3. USSD Code: If you don’t have internet access, dial 12069277# or 1203210# from your mobile phone. A flash message will appear with options to check your SRD status. Select “SRD Status Check” and follow the prompts to receive your application update.
  4. SASSA Toll-Free Number: You can also call SASSA’s toll-free number at 0800 601 011. Be prepared to answer security questions and provide your ID number and phone number used during application.
  5. Moya App: If you receive other SASSA grants, you can likely check your R350 application status through the Moya App. Download the app from the Google Play Store or Apple App Store and log in with your SASSA details.
  6. Visiting a SASSA Local Office: While not the most efficient method, you can visit your nearest SASSA local office to inquire about your application status. Be prepared for potential waiting times.

What Does Each Application Status Mean?

Each application status has a unique meaning. The various statuses and their meanings are as follows:

  1. Pending: This indicates that SASSA is still processing your application and has not yet reached a decision.
  2. Approved: Congratulations! Your application has been successful, and you can expect to receive your R350 grant payment soon. SASSA will notify you of the payment method and timeframe.
  3. Rejected: Unfortunately, your application has not been approved. SASSA will usually provide a reason for rejection in your online status check or via SMS. You may be eligible to appeal the decision if you believe there’s been an error.

How Will I Be Notified When My R350 Grant is Approved?

SASSA will notify you via SMS or email once your application is approved.

You can also proactively check your application status using the methods outlined above.

How Will I Receive My R350 Grant Payment?

There are three primary ways to receive your R350 grant payment:

  1. Direct Bank Deposit: If you provided your bank details during application, SASSA will deposit the funds directly into your nominated bank account.
  2. Post Office Collection: You may be notified to collect your R350 grant cash payment from a designated post office branch.
  3. Money Transfer: In some instances, SASSA may use a money transfer provider to send your grant. You’ll receive instructions on how to collect the funds.

What Should I Do if My R350 Application is Rejected?

If your application is rejected, you can review the reason provided by SASSA.

If you believe there’s been an error, you have the right to appeal the decision.