How do I Track My SASSA Application?

Bybursariesafrica

The South African Social Security Agency (SASSA) disburses various social grants to eligible citizens.

Applying for these grants can be a straightforward process, but waiting for a response can sometimes cause anxiety.

Thankfully, SASSA offers several convenient methods to track the status of your application.

How Long Does it Take for SASSA to Process an Application?

The processing times for SASSA applications can vary depending on the specific grant and the current workload at SASSA.

Generally, it takes between 4 to 6 weeks to receive a response on your application.

However, it’s important to note that this is just an estimate, and there may be delays due to unforeseen circumstances.

Checking Your Application Status Online

The official SASSA website provides the most secure and reliable way to track your application progress.

Here’s a step-by-step guide:

  1. Visit the SASSA SRD Grant Status Enquiry website.
  2. Enter your valid South African ID number in the designated field.
  3. Input the same cellphone number you used during your application process.
  4. Click the “Submit” button.

The website will display your application status immediately. The status could be:

  1. Pending: This indicates that SASSA is still processing your application.
  2. Approved: Congratulations, your application has been successful. You can expect further communication regarding payment details.
  3. Declined: Unfortunately, your application was not approved. The website might display a reason for the decline.

If you encounter any issues accessing the website or experience technical difficulties, be patient and try again later.

Tracking Your Application via SMS

For those without consistent internet access, SASSA offers an SMS service to check your application status.

This is how it works:

  1. Open your phone’s messaging app.
  2. Compose a new message.
  3. In the message body, type “SASSA [your ID number]”. (Replace “[your ID number]” with your actual South African ID number).
  4. Send the SMS to 082 046 8553.
  5. You will receive a reply SMS with your application status update.

You have to ensure you have sufficient airtime credit on your phone to send and receive SMS messages.

For those who prefer speaking to a representative, you can contact the SASSA Call Centre at 0800 601 011.

Be prepared to provide your ID number and any relevant application reference number when calling.

What if I Forget the Cell Phone Number I Used During My Application?

If you can’t recall the phone number you used during your application, you cannot track the status online or via SMS.

However, you can still contact the SASSA Call Centre and explain the situation.

They may be able to help you retrieve your application details using your ID number.

What Does Inquiries Application Status Mean?

An “Inquiries” status indicates that SASSA may require further information from you to process your application.

This could be due to missing documentation, inconsistencies in your application, or verification purposes.

The best course of action is to contact the SASSA Call Centre to find out what additional information is needed.

How Do I Know If My SASSA Payment Has Been Approved?

Your application status check will indicate if your payment has been approved.

Additionally, SASSA will send an SMS notification to the cellphone number you provided when your payment is ready for collection.

How Do I Collect My SASSA Grant Payment?

Once your application and payment are approved, you can collect your SASSA grant at any approved Post Office, Pick n Pay, or Boxer store nationwide.

You will need your South African ID document to collect the payment.

What Can I Do If My Application Was Rejected?

If your application is rejected, the status check will usually provide a reason for the rejection. You have the right to appeal the decision.

The SASSA website provides information on the appeals process.