How to Apply for SASSA

Bybursariesafrica

SASSA plays a big role in supporting vulnerable individuals and families within the country.

Their social grants and special programs offer a much-needed safety net, but handling the application process can sometimes feel confusing.

This guide simplifies the process of applying for SASSA to ensure you have all the necessary information for a smooth application.

What is SASSA?

The South African Social Security Agency (SASSA) is a government agency responsible for administering social security in South Africa.

They provide a variety of social grants to eligible citizens, including:

  1. Older person’s grant (old age pension)
  2. Disability grant
  3. Child support grant
  4. Care dependency grant
  5. Foster child grant
  6. War veteran’s grant
  7. Grant in aid (for those needing help managing an existing social grant)

In addition to social grants, SASSA also offers the Special Relief of Distress (SRD) grant, which provides temporary assistance to individuals during times of hardship.

Who Can Apply for SASSA?

Eligibility criteria vary depending on the specific grant you’re applying for.

Here’s a general overview:

  1. Social grants: You’ll need to meet specific requirements based on age, income, disability status, or dependency. Refer to the SASSA website for detailed information on each grant’s eligibility criteria.
  2. SRD grant: To be eligible for the SRD grant, you must be a South African citizen, resident, or refugee between 18 and 60 years old, unemployed, and not receiving any other social grant (excluding the child support grant).

How to Apply for SASSA

There are three main ways to apply for a SASSA grant:

  1. Online Application: This is the quickest and most convenient method. Visit the SASSA website and scroll to the “Services” section. Here, you can register for a new account and apply for the relevant grant online.
  2. SASSA Local Office: You can visit your nearest SASSA local office to collect and submit a paper application form. SASSA offices are located throughout South Africa. Find your nearest office using the branch locator on the SASSA website.
  3. GovChat: GovChat is a South African government communication platform that allows you to access various government services, including applying for SASSA grants. Download the GovChat app or visit the GovChat website and follow the instructions to register and apply.

Required Documents for SASSA Application

Regardless of the application method you choose, you must ensure you have the following documents ready:

  1. Valid South African ID book or relevant permit (e.g. Asylum Seeker’s Permit, Refugee Permit)
  2. Proof of income (if applicable)
  3. Banking details (account name, branch code, and account number) if you choose a bank deposit
  4. Contact details (phone number and email address)

Applications for the SRD grant are open periodically so be sure to check the SASSA website regularly for updates on application windows.

You can track the status of your SRD application online using the SASSA website or GovChat.

How long does it take to get a response on a SASSA application?

The processing times can differ depending on the grant type and the volume of applications received.

But it takes roughly between 30 and 60 days to receive a response on your application.

What if my SASSA application is declined?

If your application is declined, you have the right to appeal the decision.

The SASSA website provides information on the appeals process.

How can I check my SASSA balance?

There are several ways to check your SASSA balance:

  1. Online: Log in to your SASSA account on the SASSA website.
  2. GovChat: If you applied via GovChat, you can check your balance through the GovChat app or website.
  3. SASSA toll-free line: Call 0800 601 160 from your phone.
  4. ATM: Use your SASSA card at any SASSA ATM vestibule.