How to check SASSA Balance via phone

Bybursariesafrica

Keeping track of your SASSA balance is crucial to ensure you can effectively manage your finances.

Fortunately, SASSA offers several convenient ways to check your balance directly from your phone.

This article provides a detailed guide on using these methods, ensuring you have easy access to your grant information.

What is a USSD Code?

USSD (Unstructured Supplementary Service Data) is a technology used to send text messages between a mobile phone and a service provider’s application.

USSD codes are short sequences you dial on your phone to access specific services.

What is WhatsApp?

WhatsApp is a popular mobile messaging application that allows users to send text messages, photos, and videos.

SASSA offers a dedicated WhatsApp line for beneficiaries to access information and perform basic actions related to their grants.

How to Check Your SASSA Balance via USSD Code

There are two USSD codes you can use to check your SASSA balance:

  1. Dial 1203210# and follow the on-screen prompts. This is the most commonly used USSD code for SASSA balance inquiries.
  2. Dial 12069277#. This alternative code might be helpful if you encounter any issues with the first option.

This is a step-by-step guide on how to check your SASSA balance using a USSD code:

  1. Open the phone dialer app on your mobile phone.
  2. Dial either 1203210# or 12069277#.
  3. Press the call button.
  4. You might receive a message on your screen with a menu of options. Select “Balance Enquiry” (usually option 1).
  5. You might be prompted to enter your South African ID number. Enter your ID number carefully and press submit.
  6. You should receive a message on your phone screen displaying your current SASSA balance.

These USSD codes are free to use; however, standard network charges for calls may apply depending on your mobile phone service provider.

You must ensure you have a valid mobile phone signal to receive the response message.

If you encounter any difficulties using the USSD codes, contact SASSA for assistance.

Checking Your Balance via WhatsApp

SASSA offers a WhatsApp channel for beneficiaries to access various services, including balance inquiries.

Here’s how to use it:

  1. Save the SASSA WhatsApp number: Add the SASSA WhatsApp number (082 046 8553) to your phone’s contacts.
  2. Send an initial message: Open a WhatsApp chat with the saved SASSA number and send the word “Sassa” (without quotes).
  3. Follow the prompts: You’ll receive an automated response with a menu of available options. Select the option for “Balance inquiry.”
  4. Enter your ID number: You’ll be prompted to enter your South African ID number.
  5. View your balance: Once you submit your ID number, your current SASSA balance will be displayed within the WhatsApp chat.

This method is free to use, provided you have an active internet connection (Wi-Fi or data).

It offers a user-friendly interface with clear instructions.

You can access your balance history within the chat conversation.

Can I check my SASSA balance without airtime?

Yes, you can check your SASSA balance using the WhatsApp method, which doesn’t require airtime but does necessitate an internet connection.

What if I don’t remember the USSD code?

Both USSD codes (1203210# and 12069277#) are readily available online and through SASSA’s official channels.

You can also contact SASSA directly for assistance.

Is it safe to share my ID number on WhatsApp?

SASSA’s WhatsApp channel is a verified platform. However, it’s always recommended to be cautious about sharing personal information online.

Ensure you’re communicating with the official SASSA WhatsApp number (082 046 8553).

SASSA Payment Methods

There are three primary ways through which SASSA distributes grants. Some of these include:

  1. SASSA card: This is the most common method. Beneficiaries receive a SASSA card, similar to a debit card, which they can use at ATMs or participating retailers for withdrawals and purchases.
  2. Bank deposits: If you’ve registered your bank details with SASSA, your grant will be deposited directly into your bank account. You can then use your bank’s mobile app or online banking platform to check your balance.
  3. CashPay points: In some instances, SASSA may disburse grants through CashPay points, which are retail outlets partnered with SASSA. You’ll receive an SMS notification with a unique code to collect your grant from a designated CashPay point.