Which bank can I withdraw SASSA money?

The South African Social Security Agency gives social grants to deserving South Africans every month.

And accessing these funds conveniently and securely is a priority for every beneficiary.

This article provides a clear guide on where you can withdraw your SASSA grant so you can make informed decisions about your finances.

How to Use Your SASSA Card

Grant beneficiaries receive a SASSA card linked to a SASSA bank account.

This card allows for various transactions, including:

  1. Free cash withdrawals: You get one free cash withdrawal per month at any South African Post Office (SAPO) branch.
  2. Retail purchases: You can use your card to pay for goods and services at any point-of-sale terminal displaying the Visa or Mastercard logo.
  3. Balance inquiries: Check your account balance at ATMs or participating retailers.

Where to Withdraw Your SASSA Funds

There are several ways to access your SASSA grant, depending on your preference and location.

These are some of your major options:

1. Withdrawing at South African Post Offices (SAPO):

  1. This is the most common method, with SAPO branches conveniently located nationwide.
  2. Present your SASSA card and ID at the counter and inform the teller you want to withdraw cash.
  3. The first withdrawal each month is free. Subsequent withdrawals within the same month incur a fee.

2. Withdrawing at ATMs:

  1. You can withdraw cash at ATMs using your SASSA card and PIN.
  2. ATMs are widely available at banks, shopping centers, and other locations.
  3. Be aware that some ATM operators may charge withdrawal fees on top of any fees imposed by SASSA.

3. Withdrawing at Retailers:

  1. Several retail stores in South Africa allow cash withdrawals using your SASSA card for in-store purchases.
  2. Popular participating retailers include Pick n Pay, Shoprite, Usave, OK Furniture, Checkers, Boxer, and Spar.
  3. Look for signage indicating “SASSA cash withdrawal” at the store entrance or customer service desk.
  4. Similar to SAPO withdrawals, there may be a free withdrawal limit followed by a fee per transaction.

4. Cash Send Services (Limited Banks):

  1. This option is available at specific banks and allows withdrawal without your SASSA card.
  2. Currently, ABSA Cash Send and FNB eWallet offer this functionality.
  3. The process involves using the bank’s app or ATM to initiate a cash send transaction linked to your SASSA grant cellphone number.
  4. You’ll receive a one-time PIN (OTP) to confirm the withdrawal at the ATM or designated branch.
  5. Not all banks offer cash send for SASSA grants, so confirm eligibility with your preferred bank.

Can I withdraw SASSA money without a card?

Yes, there are alternative methods to withdraw SASSA funds if you don’t have your card or it’s lost or stolen.

These are two options:

  1. SASSA Cash Send services: ABSA and FNB offer cash send services that allow you to withdraw SASSA funds using your cellphone number. You’ll need to follow specific instructions provided by the respective banks.
  2. SASSA offices: You can visit your nearest SASSA office and inquire about alternative withdrawal methods in case of a lost or stolen card. Be prepared to provide identification and proof of your SASSA grant application.

What happens if I lose my SASSA card?

Report a lost or stolen SASSA card immediately by contacting SASSA’s toll-free number: 0800 601 160.

You can also report it at your nearest SASSA office. SASSA will block your lost card and guide you through the process of obtaining a replacement card.

There may be a fee associated with replacing a lost card.

How safe is it to withdraw cash at retail stores?

Withdrawing cash at retail stores is generally safe as long as you use designated points and remain vigilant.

You must be aware of your surroundings and avoid withdrawing cash at night or in deserted areas.

Don’t share your PIN with anyone and make sure to shield the keypad while entering your PIN.

Are there any fees associated with withdrawing SASSA money?

Yes, there can be fees depending on the withdrawal method.

The first withdrawal at a SAPO branch each month is free, but subsequent withdrawals within the month incur a fee.

ATM withdrawals also have associated fees. Using cash send services might also involve fees.

It’s important to be aware of the charges before making a withdrawal.