How Do I Claim My Unisa Email?

Every Unisa student receives a free myLife email address upon registration.

This Unisa email address serves as the primary channel of communication between you and the university.

Unisa will send important information such as registration confirmation, study material updates, exam timetables, and results directly to your myLife account. 

What is a myLife Email Address?

Your myLife email address is a unique identifier provided by Unisa in this format: [student number]@mylife.unisa.ac.za.

This email account is yours for life, even after completing your studies.

Do I Need to Claim My Unisa Email?

Yes, claiming your myLife email address is mandatory for all Unisa students.

Unisa uses this platform for important communication, including:

  1. Registration confirmation
  2. Course materials distribution
  3. Exam schedules and results
  4. Financial aid updates
  5. Important university announcements

While Unisa may send occasional SMS or letters, your myLife email remains the primary channel.

How Long Does it Take to Claim My Unisa Email?

The claiming process itself is swift and only takes a few minutes.

However, creating your myLife email account might take up to 24 hours after claiming your Unisa login.

How Do I Claim My Unisa Email Login?

To claim your myLife email, you first need to claim your Unisa login credentials.

Here’s the detailed process:

  1. Visit the myUnisa Homepage: Go to the official myUnisa portal.
  2. Claim Your Unisa Login: Look for the “Claim Unisa Login” button and click on it.
  3. Enter Your Student Number: Input your Unisa student number in the designated field.
  4. Fill in Personal Information: Provide the personal details you used during your Unisa registration.
  5. Review Guidelines: Carefully read and acknowledge the university’s IT guidelines.
  6. Set Your Password: Create a strong password for your myUnisa account. Remember, this password will also be used for your myLife email.
  7. Login to myUnisa: Once you’ve claimed your login, return to the myUnisa homepage and log in using your student number and chosen password.

It’s good to choose a secure and memorable password. Avoid using easily guessable information like birthdays or pet names.

How Do I Access My myLife Email Account?

After claiming your Unisa login and waiting up to 24 hours, you can access your myLife email:

  1. Go to the myLife Email Login Page: Visit the dedicated myLife email login page.
  2. Enter Your Credentials: Type in your full myLife email address (student number followed by “@mylife.unisa.ac.za”) and your myUnisa password.
  3. Sign In: Click on “Sign In” to access your myLife email inbox.

What Should I Do if I Forgot My Unisa Password?

If you can’t remember your myUnisa password, you can easily reset it.  Log in to myUnisa and click on “My Admin”. 

Go to the “Change Password” link and complete the form to update your password.

Remember, this new password will be used for both your myUnisa and myLife accounts.

What if My myLife Email Isn’t Working?

If you encounter any issues accessing your myLife email, refer to the Unisa IT Helpdesk for assistance. 

You can find their contact information and troubleshooting resources on the myUnisa website.

Can I Change My myLife Email Address?

Unfortunately, you cannot change the address associated with your myLife account.

However, you can forward your myLife emails to a preferred address if needed. 

The Unisa IT Helpdesk can guide you through the forwarding process.

How Much Storage Does My myLife Email Have?

Unisa offers a generous storage space for your myLife emails. 

You can find the latest storage quota information on the Unisa IT Services website.

How Do I Secure My myLife Email Account?

Here are some simple steps you can take to keep your myLife email secure:

  1. Choose a strong password and avoid using the same password for other online accounts.
  2. Be cautious about opening suspicious emails or attachments.
  3. Regularly update your password and enable two-factor authentication if available.