Who To Email At Unisa For Enquiries?
The University of South Africa (Unisa) is the largest open distance learning university in Africa.
As a prospective or current student, finding the right contact information for your enquiries in Unisa can sometimes be hard.
With various departments and administrative functions, reaching the right person for your enquiry is very important for a prompt and efficient response.
What is the contact for General and Administrative Enquiries?
For general enquiries regarding applications, registrations, study fees, or any administrative matters not specific to a particular department, you can contact the Unisa Contact Centre.
Here are the contact details:
- Phone: 0800 00 1870 (toll-free)
- Email: study-info@unisa.ac.za
Can I email a specific department at Unisa?
Yes, for academic enquiries related to a specific program or module, you can email the relevant department directly.
Most departmental contact information can be found on the Unisa website under the specific college or school your program falls under.
For instance, if you have an enquiry regarding a Bachelor of Arts in English, you can find the contact details for the Department of English on the College of Humanities website.
What if my enquiry doesn’t fall under any specific category?
If your enquiry doesn’t neatly fit into any of the categories mentioned above, you can still use the general student enquiries email address.
You just need to briefly explain your enquiry in the email, and Unisa will direct it to the appropriate department for a response.
How long does it take to receive a response from Unisa?
Unisa does its best to respond to all enquiries within a reasonable timeframe.
However, response times can vary depending on the volume of enquiries received and the complexity of your enquiry.
What are some other ways to contact Unisa?
Apart from emailing, you can also contact Unisa through the following methods:
- Toll-free number: 0800 00 1870
- Website: https://www.unisa.ac.za/
- Live Chat: Available on the Unisa website during operating hours.
Does Unisa have regional offices?
Yes, Unisa has regional offices across South Africa.
These offices can be helpful for general enquiries and may be able to assist with some administrative tasks.
You can find a list of Unisa regional offices and their contact details on the Unisa website.
What if I have a complaint about Unisa?
If you have a complaint about Unisa’s services, you can contact the Unisa Client Relations Unit.
Their contact details can be found on the Unisa website under “Contact Us.”
Does Unisa have a student portal?
Yes, Unisa has a student portal called myUnisa.
This portal allows students to access various resources, including study material, results, and online applications.
You can find more information about myUnisa here: https://www.unisa.ac.za/sites/myunisa/default/
What if I can’t find the email address I need?
If you’re unsure who to email for your specific enquiry, you can use the Unisa online enquiry form.
This form allows you to submit your enquiry and it will be directed to the appropriate department.
You can find the enquiry form here: https://www.unisa.ac.za/sites/corporate/default/Contact-us/Student-enquiries